"I charged these with a credit card and then remembered that I still had a balance on my health benefits card. Called customer service and they were polite and extremely knowledgeable and helpful with changing the card that would be charged. I had seen these glasses in Cohen's and they wouldn't even price match when I showed the website to them. The glasses came right away despite being during the holiday rush and they are perfect including the Gucci case and cleaning cloth. Will definitely check out my next pair of eyeglasses and sunglasses here first. I have already referred my friends to them. Thanks"